Privacy
Policy

1. Information We Collect

We collect the following types of information to provide and improve our services:
Personal Information: When you register on our platform, we collect personal information such as your name, email address, phone number, and any other data necessary to set up and verify your account.
Financial Information: To facilitate transactions, we may collect payment information, including your cryptocurrency wallet address and transaction history.
Usage Data: We collect data on how you interact with our platform, including IP addresses, browser types, access times, and pages viewed. This helps us enhance your experience and improve our services.
Cookies and Tracking: We use cookies and similar tracking technologies to personalize your experience, monitor usage, and understand your preferences. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:
Account Management: To create, verify, and manage your account on Palamera.
Transaction Processing: To facilitate cryptocurrency trades and handle associated payments.
Security: To monitor and protect against fraud, unauthorized access, and other illegal activities.
Communication: To send you important updates, notifications, or promotional materials (with your consent).
Compliance: To comply with legal and regulatory requirements, such as anti-money laundering (AML) and know-your-customer (KYC) regulations.
Platform Improvement: To analyze user behavior and improve the performance, design, and functionality of our services.

3. How We Share Your Information

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your information in the following situations:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing technical support. These parties are bound by confidentiality agreements.
Legal Requirements: We may disclose your personal data if required to comply with applicable laws, regulations, legal processes, or government requests.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction. We will notify you of any such changes and how your data will be handled.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.